We thank you for your support. We are not responsible for the order once it has been shipped & in the care of USPS. Typically shipping time is 3-5 business days. This does not include processing time for payment verification nor construction time.
If there is a discrepancy for any reason, fell free to send us the unit back, still boxed (the seal that holds the box together must not be open, manipulated, or ripped), with lace still fully attached for a full refund of the product within 48 hours of receiving the package. ONCE THE WIG HAS BEEN WORN OR ALTERED IN ANY WAY NO REFUND OR EXACHANGE IS VALID AT THAT POINT! Email our support team to have any questions or concerns about this processed addressed. We greatly appreciate your support and cooperation.
NO REFUND FOR WIG ORDERS, HAIR CARE PRODUCTS, CLASSES OR ONLINE EDUCATION AS WELL AS IN PERSON CLASSES.
We are not responsible to payments that are unable to be verified. Payments that are unable to be verified includes:
ZIP CODE INVALID FOR CARD USED
CARD USED IS NOT THE SAME AS NAME ON ORDER
INCORRECT EMAIL PLACED ON LINE AT YOUR TIME OF ORDER.
If we cannot verify your payment within 5-7 business days your order will be cancelled and you will automatically receive a refund.
We are now offering wholesale wig construction services. If you have a hair company and looking for a professional wig maker, we can assist you. Please email our customer service team at firstname.lastname@example.org.